Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
settings

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Landrigan Auto Pro gave me excellent advice on what services my car needed. They did the repair in a timely manner. I have been going to them for over 20 years. They have excellent customer service.


-A Ridge

Very impressed with their speedy services and availability, I was usually last minute with my needs and the staff were very kind and willing to help all they could. Never been disappointed with a service!


-K philpott

My whole family always comes here for vehicle repairs or services.. I recommend for anyone with car problems


-U Wood

Excellent service, at a reasonable price. very customer oriented and make you feel very welcome.


-A Gaskill

Landrigan Auto Pro is the only shop I've ever taken my truck to. They are honest, get your vehicle back timely, and are have reasonable prices. I recommend them to everyone.


-C Hipster

Landrigan Auto Pro is the only shop I've ever taken my truck to. They are honest, get your vehicle back timely, and are have reasonable prices. I recommend them to everyone.


-D Fraley

The only person I will trust with my car. He will get it done correct for you. And yeah. It's gonna be maybe more time. And maybe more expensive (doubtful). But he is immensly careful in his checks and honest about what he finds.


-S Nix

Great knowledgeable, honest, staff. Cute dog.


-J Bishop

Wonderful repair shop! I took a used car here to get checked out. These guys made it a priority to spend quality time with the vehicle, and allowed me back in the shop to look it over with them and ask questions. Being a car nut, I really appreciated this! The 4wd was not engaging, and these guys saved me an $1,800 repair that is being covered by the dealership before purchasing. It is nearly impossible to find honest or capable mechanics these days. Great work!


-J W

Always please and very helpful. Very trustworthy shop and owner Bob is great guy. If you need an honest place for car repairs I recommend them any day. Fixed a flat tire on the way to work couple time in the past 8 months and had me back on the road within 20 minutes. Thank you !!!


-D. Ferguson
  • ASE Master Technician
  • Carquest
  • CARQUEST Technical Institute
  • BBB Reviews
  • BG Products
  • Lucas
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware
  • Call Us For Service: 317-784-0928